Welcome to the terms and conditions page of
Update of 16th April 2020
the purpose of this page is to help you find the answers to any questions you might have about your order or the use of our services.
The present terms and condition
Describe all the products and services (hereinafter referred to as 'our products' or 'our services' or 'electronic services') offered by IWS International Web Services AG (hereinafter referred to as 'IWS ' or 'we') via its website www.agatha-skyangel.com (hereinafter referred to as 'agatha-skyangel.com') or any other URL which may replace that address.
Define the relationship between the user (hereinafter referred to as 'you'), IWS International Web Services AG (hereinafter referred to as 'IWS' or 'we') and the providers of IWS (hereinafter referred to as 'our providers' or 'our payment processors').
By using our services and/or products, you agree to comply with these terms and conditions. In case of non-acceptance of the terms and conditions, you must stop using our services and/or products.
We invite you to very carefully read this document.
The website agatha-skyangel.com owned by IWS International Web Services AG Industriestrasse 47 6300 Zug.
IWS makes every effort to ensure that you receive electronic services of the highest quality and to provide you with entertaining content.
However, IWS cannot be held responsible for the consequences of your actions with regard to your personal interpretation of the content provided.
By no means can the information presented with our services and/or products replace any recommendation you may have received from professionals in the legal, medical, financial or any other field of activity.
In this context, it is expressly understood that INTERNATIONAL WEB SERVICES AG offers entertainment content of a purely cultural and recreational nature.
As a result, the customer or user or visitor is aware that all content distributed in connection with the services is purely recreational and that the character Agatha is fictitious and that no action may be taken by him.
All content is therefore given for information purposes and the client or user or visitor should not seek legal, medical, financial or psychological advice in this way. As a result, you acknowledge that the content you receive is subject to your own interpretation.
The contents sold are in no case a personalized prediction reading or a service consisting of performing a ritual but the supply of dematerialized documents sent in an automated way whose content is for entertainment purposes only.
You acknowledge that the content sent is of no legal, psychological, medical, professional, nor financial nature.
In no case may these contents be a substitute for a medical or psychological diagnosis that can only be assessed by a medical or health professional. INTERNATIONAL WEB SERVICES AG and its suppliers are not responsible for any actions, decisions or interpretations that you may implement following a purchase.
It is therefore clearly understood and accepted by the customer or user or visitor that INTERNATIONAL WEB SERVICES AG may choose not to answer questions asked by the customer if these questions relate to occult practices (in particular spell removal, witchcraft, magic, etc.) and to the medical field.
Access to our services
When you use the agatha-skyangel.com website, you may benefit from:
A trial (for free),
Prices for our products and services are always clearly indicated.
Please note that the electronic services offered by agatha-skyangel.com are subject to VAT if you reside in the European Union (EU), Iceland, Norway, Liechtenstein or South Africa. The VAT amount, calculated according to the rate in force in your country of residence, is included in the amount of your participation.
All our paid products and services are subject to registration on our site and are covered by a guarantee of satisfaction which duration is always clearly indicated.
How can I benefit from the offer for a "first free trial offer"? What happens next?
To take advantage of the free trial offer, go to the agatha-skyangel.com website and click on "first free trial offer." Provide the required personal information, including a valid email address.
The free trial offer on agatha-skyangel.com does not imply any commitment on your part.
Further to sending your request (approximately 2 hours), you will receive, at the address you have indicated, the result of the free trial offer accompanied by a paid offer which price will be clearly indicated. You are entirely free to accept or ignore this new offer. If you ignore this new offer, you will receive several reminders that you are also free to ignore.
At any time, you can unsubscribe from any communication sent by agatha-skyangel.com. (See "How can I unsubscribe?" section)
How to order products in the Online Shop? What happens next? Go to the agatha-skyangel.com website and click "Online Shop." Select the product(s) you want to order then click "Order." Provide the required personal information, including a valid email address.
Ordering a product in the "Online Shop" of the agatha-skyangel.com website does not constitute a commitment to a paid subscription. After making your payment (see the "How to pay?" section of this document), you will receive a confirmation message at the address you have provided. You will then receive the ordered product on the email address you have provided. Later on, you will be offered other paid content. The price for those will be clearly indicated. You are free to accept or ignore these new offers.
How to pay?
agatha-skyangel.com allows you to pay online via a fully secured banking network.
The following payment methods are offered by our payment processors or PCI-DSS compatible suppliers:
We never add delivery charges. Depending on your country of residence, your bank may charge you currency conversion fees or various taxes. Under no circumstances will we charge you this fee.
On agatha-skyangel.com, payments are made in the currency of your country of residence. If this is not the case, the currency will be clearly indicated.
You enter the confidential data of your credit card in a secure area fully managed by our PCI-DSS compatible payment processors or suppliers. Under no circumstances does IWS have access this fully secured area.
If your credit card is refused, our PCI-DSS compatible payment processors or suppliers will process the payment again within the specified time limits, as many times as the current rules allow.
In order to optimize service and/or product quality, we reserve the right to add, remove, suspend or replace, temporarily or permanently, one or more payment solutions offered by our PCI-DSS compatible payment processors or suppliers without first informing you.
How do I get a refund?
All paid products available on agatha-skyangel.com are covered by a total satisfaction guarantee, the duration of which is always clearly indicated.
You may get a refund at any time by going to the Right of Withdrawal/Refund page of the agatha-skyangel.com website. Write "Request a refund" and the name of the product for which you want a refund in the body of the message.
Our customer service will process the refund on the account connected to the bank card that you used for the payment.
To optimally benefit from this refund guarantee, we draw your attention to the importance of providing complete and accurate information (your first and last names and your full postal address).
How can I unsubscribe?
If you wish to unsubscribe from all our services, you can make a request on the contact page of the agatha-skyangel.com website or via the unsubscribe link in the emails you receive.
The unsubscribe link appears in all emails sent by Agatha.
To provide you with high quality services and products and to be able to directly respond to most of your comments and complaints, IWS has set up customer service.
Customer service will contact you by email only.
Our agents are fully qualified to respond to your questions or to send you your electronic services again in case these would not have been received.
For a refund request, please refer to the section "How do I get a refund?" or Right of withdrawal page of the present terms and conditions.
Guarantees and limitations of liability
Our services are subject to an obligation of means and are provided within technically reasonable limits. We hope you enjoy using them.
However, our services are covered by a limited guarantee with respect to the results of the free trial and/or further comprehensive assessments. Our services are provided on an "AS IS" and "AS AVAILABLE" basis.
Except as otherwise provided in these terms and conditions, neither IWS nor its suppliers may make any specific commitments or predictions regarding the products and/or services, either explicitly or implicitly including, but not limited to, the suitability for a particular use.
For example, we make no commitments regarding the content of the products and/or services, the specific benefits expected from the products and/or services, their availability or their ability to meet your needs.
We wish to remind users that our products and services are provided exclusively for recreational and cultural purposes. Without limiting the scope of the foregoing, IWS does not guarantee the accuracy, timeliness, completeness, reliability or availability of the IWS website, the information or results resulting from the use of the IWS website, or the absence of viruses or errors on the IWS website.
Some jurisdictions in which we offer our services do not allow certain guarantees to be excluded. To the extent permitted by applicable legislation, we exclude any guarantee.
Limitation of liability
To the extent permitted by applicable law, IWS, its suppliers and service providers shall in no way be liable to any person for any direct or indirect loss of profits, income or data, or for any indirect, special, consequential, burdensome or punitive damages, arising out of, or in connection with, any contract or wrongful act, including negligence, or otherwise resulting from the use of all or part of the internet pages, or linked to such use, even if IWS has been informed of the possibility of such damage.
To the extent permitted by applicable law, the total liability of IWS, its suppliers and service providers with respect to any claims arising from these terms and conditions, including any implied guarantees, is limited to the amount you have paid us for the use of our services.
Under no circumstances shall IWS, its suppliers or service providers be liable for any loss or damage which they could not reasonably foresee.
We recognise that in some countries you have certain rights as a consumer. Nothing in these terms and conditions limits the legal rights of the consumer which cannot be waived by contract.
Intellectual property and trademark protection
Apart from free of copyright images, the content of the agatha-skyangel.com website including, without limitation, text, images, marks, logos, acronyms, algorithms, software, music, sound, photographs, videos, drawings or other materials contained in advertisements sponsored or sent by electronic mail, commercial information produced and presented by the agatha-skyangel.com website or its suppliers or advertisers, are protected by intellectual property law, trademark law, patent law or any other law recognised by the legislation in force in the country of establishment of IWS.
By accepting the present terms and conditions, you agree not to copy, use, exploit, reproduce or distribute the information provided on agatha-skyangel.com and to not create products derived from these without the express written permission of IWS.
IWS reserves the right to permanently refuse you access to the services offered and to close your customer account immediately in case of violation of the present terms and conditions.
Applicable law and jurisdiction
As a user, the legislation in force in your place of residence may apply to your online activities with www.agatha-skyangel.com. We always recommend seeking local legal advice. However, we invite you to let us know of any concerns so that we can consider a solution.
In the event of a dispute related to these terms and conditions, we reserve the right to bring an action before the courts of any place that we consider appropriate. About these Terms and Conditions
The terms and conditions come into force on the date you accept them and remain applicable for an indefinite period of time, unless you choose to unsubscribe from the service (see "How do I unsubscribe?" section.)
We reserve the right to amend these terms and conditions at any time without notice, for example to reflect changes in legislation or changes to our services and/or products. We recommend that you consult these terms and conditions on a regular basis.
The changes do not apply retroactively and are effective on the date of the update indicated at the top of this document. If you do not accept the changes to the terms and conditions, you must stop using our services and/or products.
By continuing to use our services and/or products after changes have been made to the terms and conditions, you confirm that you have read and understood the revised provisions of the terms and conditions and that you agree to be bound by them.
If any provision of these terms and conditions is declared invalid, unlawful or unenforceable by a competent court or authority, the provision in question shall be deemed not to be part of these terms and conditions, provided that the result does not affect the validity, legality or enforceability of the remainder of these terms and conditions in that jurisdiction or affect the validity, legality or enforceability of the remainder of the terms and conditions in any other jurisdiction.
How do I contact you?
For any comments or questions regarding the terms and conditions, you may contact us via the contact page of the agatha-skyangel.com website.